Accommodation test study (accommodation facility facilities) | Recruitment site for foreigners-Hataraku JAPAN

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Accommodation field

Specified skill evaluation test guide
Studying for exams (accommodation facilities)

Ada fungsi terjemahan otomatis untuk bahasa Indonesia.


Main facilities (location)

Lobby/Entrance

The lobby is a hallway that leads to the entrance of the hotel.

Around the lobby, check-in and other procedures are followed."front", various arrangements and follow-up at hotels and non-hotels"Concierge"greet guests at the front door of the hotel"doorman", put motsu in the customer's room, and guide them to the room"Bellman"And so on, many staff go out to customers.

The lobby is lined with chairs and tables where customers can relax.


front

My main job is to check-in and check-out of customers, but I also do all the work related to accommodation, such as taking important things such as money and passports, guiding facilities and surroundings.

When it comes to high-grade hotels, there are also concierge staff.
The concierge provides assistance and guidance so that guests using the hotel can spend their time comfortably.

* Check-in: The procedure that a customer takes when they arrive at the hotel.
*Check-out: What to do when a customer returns.


Guest room (Western-style room)

Room type commonly used in Japan (4 types)
●Single room (used by one person): This room is used by one person and is often used for business.
●Double room (for 1 or 2 people): A room with a double bed or a king-size bed.
●Twin room (for two people): A room with two single beds or two double beds.
●Triple room (for 3 people): A twin room or a double room for 3 people. At least one queen or king size bed is used so that two people can sleep in one bed.
An extra bed may be added to the twin room to make 3 beds.

*Extra bed: A bed that can be added to the room.

General bed size (width x length)
-Single bed: 100cm x 195cm
-Double bed: 140cm x 195cm
-Queen bed: 160cm x 195cm
-King bed: 180cm x 195cm

Guest room (Japanese-style room)

A Japanese-style room is a traditional Japanese room.
There is also a tatami room with a space for paintings and flowers, and a space for resting with chairs and tables near the window.
It is a room type that is mainly found in ryokan, and is rarely found in hotels.

Since there is no bed, I use a futon when sleeping.
The futons are prepared by the staff of the ryokan while you are eating dinner.
Recently, some ryokan require that guests prepare to sleep on their own.

There are ways to enjoy a stay that are different from a hotel, such as eating kaiseki dinner in a room or having an open-air bath in the room.

* Kaiseki cuisine: Japanese cuisine served in a course.
After the appetizer (appetizer), fried foods, steamed foods, and vinegared foods are served, rice, miso soup, and fruits are served one by one.

Large public bath (daiyokujo)

It is one of the names of the place where you take a bath, and the whole bath is wide, so many people can take a bath at the same time.

It is mainly found in ryokan (traditional Japanese inns), and there are also business hotels and resort hotels.

There are many hot springs in Japan that warm the body and keep the body healthy, so many people use hot springs in the public baths.

There is also a "reserved bath" that can be used only by yourself, such as family customers and couples.

A lot of people use it, so please follow the rules when you enter.

*Onsen: A place where hot water is bubbling up from the ground, or the hot water itself.
The facility that uses the hot water and the area where it is gathered are also called hot springs.

Open-air bath (rotenburo)

A bath outside a building without a roof or without blocking the surroundings.
It does not block the surroundings, so you can take a bath while enjoying the scenery such as the sea and mountains.

The Rotenburotsuki Kyakushitsu, which has an open-air bath in the room, is popular these days because you don't have to meet other people and you can stop by with peace of mind.

passageway

It refers to a place for the movement of people and goods, and it is a road that can come and go for entry and exit.

At the end of the passage, there is an exit (evacuation exit) that can be used in the event of a fire.
Evacuation exits (hinanguchi) are also called emergency exits (hijoguchi).

There is a door near the exit mark, and when you open it, there is an emergency staircase.

Evacuation exit (emergency exit) mark

More precisely, it is called an evacuation exit guidance sign.
Be sure to check and remember where the evacuation exit mark is.

In the event of a fire, make sure to guide the customer to the emergency exit so that they can stay safely.

Evacuation stairs (Hinaidadan)

It refers to the "pond for the doll" on the building.
It is not an irrigation that is used all the time, but an irrigation that allows many people to safely hide in the event of a fire.
When you open the emergency exit door, there are escape stairs.

Each floor is made so that you can go to the ground immediately.
You can see that an emergency staircase is built in the back of the passage.

It is also called an emergency staircase.

Elevator

Put the motsu on the customer's side and move it up and down.

When using the elevator to guide customers to the room, be sure to check with the hotel or ryokan you work in as there are rules regarding the order in which the staff will get on and off.

Large hotels sometimes have separate elevators for guiding customers and elevators for work that are used only by staff.

Banquet hall (Western style)

Enkai means to deepen communication between people by eating and drinking together.
A banquet hall is a place where a large number of people have a party.

Western-style banquet halls are mainly located in hotels, and Western-style chairs and tables are set in large rooms with flooring and carpets.
It is often used for events such as banquets, meetings, and exhibitions that announce marriage ceremonies.
As for food, course meals and buffets are popular.

* Buffet: Arranging dishes and eating each dish especially.When it is eaten standing up, it is called a risshoku buffet.

Banquet hall (Japanese style)

Japanese banquet halls are mainly located in ryokan (Japanese-style inns), and are tatami rooms with legsless chairs that lean against the backrests and a Japanese-style table.

Large Japanese banquet halls are used for staff trips (employee trips), but small Japanese banquet halls are often used for family gatherings.
The cuisine is mainly kaiseki cuisine.

Restaurants

In addition to the guests who stay at the hotel, there are also people who use the restaurant to enjoy meals.
Therefore, there are many restaurant facilities.

・Western cuisine (French, Italian, American, etc.)
・Japanese cuisine (sushi, tempura, soba, etc.)
・Chinese cuisine (Shanghai, Sichuan, Beijing, etc.)
·buffet
・Teppanyaki/Steak

In addition to meals, there are also cafes and hotels that sell bread.

In the case of ryokans, there are mainly Japanese restaurants and teppanyaki/steak restaurants.

Cloakroom

It refers to the staff and the place that takes care of the customer's motsuya coat for a short time.
My main job is to receive things and organize them.
In addition, if there is a customer who is in trouble, I will do things according to the situation, such as contacting the staff in charge.

Since we take part in the customer's important affairs, it becomes an important work that affects the trust of the entire hotel.

Barrier-free room

A part of the room has been changed to make it easier to use so that customers with physical disabilities and elderly customers can stop by with peace of mind.

For example,
・The door to the room and bath is wide
・There are handrails on walls and baths
・The floor is flat so that wheelchairs can pass easily.
Such a stress-free room.

Multi-purpose toilet

A toilet with a wide area and handrails to make it easier for people in wheelchairs to use it.

In addition, by having seats for changing diapers and baby chairs, not only people using wheelchairs, but also the elderly, people with mental disabilities, and people with children. It is also a toilet that can be used by many people.

Entertainment room (gorakushitsu), playground (playground)


Located in a ryokan, this is a place where you can enjoy games and games.
It can be enjoyed by everyone from small children to adults, but there are many things that are not recent.

Depending on the neighborhood, there are also shops where you can play old-fashioned Japanese games where you can find ryokans, restaurants, and souvenir shops.